I am so pissed, I can hardly see straight. I have been using a Dell 962 printer for the last couple years. I’ve intentionally been conservative about printing color printouts so that I can preserve my color cartridge and make it
last longer. Well, apparently Dell doesn’t like you to do that. I’m getting an error that says, “Right cartridge incorrect”. I had this happen once before while the printer was under warranty. I spent an hour on the phone with Dell at that time and they shipped a new cartridge. Like magic, that fixed it. As I’ve read online as I’m trying to fix this problem again (printer is out of warranty so Dell says I can pay $99 to get their help), apparently many of the printer companies set expirations on their printer cartridges to force you to buy another one.
The kicker is that it won’t print AT ALL. When I try to print in black and white, or make a copy etc, it just comes out blank. And of course the printer is blinking feverishly telling me that the cartridge is incorrect. Talk about a crappy error message. How can a printer cartridge that’s been in my printer for at least 9 months all of a sudden be “incorrect”. It should say, “Hey sucker. Go to dell.com and buy another cartridge to replace your 75% full one. We’ve decided we need to increase our revenues so we are going to hold your printer hostage until you send us $29.99.” ARRRRRGGGGHHHHHHH
Did I mention I’m pissed? I’m trying to make copies of my mother’s documents before I send them in to the insurance company for her fire claim. Now I’m going to have to drive somewhere, find a copy machine and then pay for copies while my USELESS Dell printer sits here sucking up electricity.
Have you ever seen “Office Space”? You know that scene where they finally take the fax machine out to the field and show it some justice? I’m so close to getting a sledge hammer, taking this piece of crap outside and playing a little hillbilly baseball with it!

