Every time I read a story that surprises me, the first thing I think is, “I wonder if this is another fake internet news story”. The fact that it’s in the Guardian makes me think it might be legit.
Anyway, the story goes that if you use the drive thru at McDonalds at some UK locations and stay longer than 45 minutes, you could be fined up to 125 pounds. If it’s true, I would certainly never go to McDonalds again, just on principle. Sure, there are probably people that abuse the parking there, but to use cameras and take away the human judgement for issuing the fines seems like a very poor business practice.
The Guardian quoted a customer:
“One motorist, Jamie Thomson, told the Guardian of his experience at a McDonald’s near Gatwick: “I ordered a burger, chips, a doughnut, coke and coffee. I sat in my car eating my lunch, and listening to the radio. After eating, I continued to sip my coffee for a time, and ate my doughnut. Then I left. All perfectly normal.” He says he was in his car for about an hour.”
Wow, that’s a lot of food. Maybe if she gets upset about the fine and quits going there, her health will improve too. Make no mistake, I could knock back a burger, fries, a donut and coke in about 10 minutes, but I’m not sure it would be the best thing for my diet………
So, as I read articles like this, I wonder what has happened to the idea that businesses should treat their customers with respect so that they return? Everywhere I look, companies are treating me less like a loyal customer and more like a circus monkey that they are afraid is going to just come in to the joint and wreak havoc.